Privacy Policy for RevitaInk.com
1. Introduction
At RevitaInk (“we,” “our,” or “us”), we value and respect your privacy. This Privacy Policy outlines our practices and commitment to protecting your personal data, in accordance with applicable data protection laws, including the General Data Protection Regulation (“GDPR”) and the California Consumer Privacy Act (“CCPA”). Whether you are browsing our website at revitaink.com or interacting with our products and services, we are dedicated to processing your personal information transparently, fairly, and securely.
2. Scope of this Privacy Policy and Data Controller Role
This Privacy Policy applies to personal data collected through our website revitaink.com and related communications. RevitaInk is the data controller for the purposes of the GDPR and the CCPA, meaning we determine the purposes and means of processing your data. This policy governs all personal data gathered from users of revitaink.com, including customers, visitors, and registered account holders.
3. Categories of Data We Process
We may collect and process the following categories of personal data:
a. Usage Data: This includes information on how you interact with our website, such as IP address, browser type, session duration, referral source, pages viewed, and navigation paths.
b. Account Data: When you register an account or place an order, we may collect your full name, billing and shipping address, email address, and phone number.
c. Profile Data: Includes information linked to your user preferences, purchase history, saved items, reviews, and behavioral engagement with our platform.
d. Communication Data: Records of any communication between you and us, such as support requests, complaint history, feedback forms, and inquiry messages.
e. Technical Data: Device identification, operating system, screen resolution, system configurations, and other diagnostic data collected through your interaction with our digital services.
f. Transaction Data: Information necessary to complete a transaction or delivery, including payment method details (processed securely via third parties), transaction amount, order number, and delivery status.
g. Preference Data: Marketing communication preferences, opt-in statuses, notification settings, survey responses, and product interest categories.
4. Legal Bases for Processing Personal Data
We process your personal data based on the following legal grounds:
– Contractual Necessity: To fulfill a contract with you, such as order fulfillment or account management.
– Legitimate Interests: For improving site functionality, preventing fraud, ensuring security, and serving relevant communications—balanced against your privacy rights.
– Consent: Where required, we will obtain your explicit consent for marketing communications, use of certain cookies, and processing sensitive data.
– Legal Obligation: To comply with applicable legal or regulatory requirements.
5. Your Data Protection Rights
Depending on your jurisdiction, you have the following rights regarding your personal data:
– Right of Access: You may request a copy of the personal data we hold about you.
– Right to Rectification: You have the right to correct inaccurate or incomplete data.
– Right to Erasure: You may request deletion of your data where legally permissible.
– Right to Restriction: You can request restrictions on the processing of your data in certain situations.
– Right to Data Portability: You may obtain a copy of your data in a structured, commonly used, machine-readable format and transfer it elsewhere.
– Right to Object: You have the right to object to processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: If we rely on consent, you may withdraw it at any time without affecting previously lawful processing.
6. Security Measures
We implement and maintain state-of-the-art technical and organizational security measures to protect your personal data. These include, but are not limited to:
– SSL encryption for data transfers
– Restricted access to authorized personnel only
– Secure third-party payment processing systems
– Regular data backups and threat monitoring
– Staff training on privacy protocols and cyber hygiene
7. International Data Transfers
We may transfer your data to service providers located outside your country of residence. When doing so, we implement appropriate safeguards including the use of European Commission Standard Contractual Clauses (for EU transfers) and adhere to region-specific data protection laws to ensure an adequate level of protection.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes set out in this policy, or as otherwise required by law, as outlined below:
– Usage Data: 12 months (for analytics and performance improvements)
– Account Data: As long as the account remains active, plus up to 6 years thereafter (for legal compliance)
– Profile & Preference Data: 2 years after the last interaction
– Communication Data: Up to 3 years for monitoring and dispute resolution
– Transaction Data: Minimum 6-year retention for tax and accounting purposes
– Technical Data: 12 months for diagnostics and enhancement
9. Cookie Policy
We use cookies and similar technologies on revitaink.com to enhance your experience and ensure essential functionalities. These include:
– Essential Cookies: Required for website functionality, such as login, cart, and secure payments
– Functional Cookies: Remember preferences and personalize your experience
– Analytical Cookies: Help us understand visitor behavior to improve site performance
– Performance Cookies: Monitor system stability, errors, and loading times
10. Cookie Management & Legal Compliance
In compliance with the GDPR and CCPA, you are offered the option to manage your cookie preferences upon your first visit, and at any time through our Cookie Settings tool provided on our site. Non-essential cookies are only used with your explicit consent. You may also adjust your browser settings to disable cookies, but this may affect the usability of some features of revitaink.com.
11. Children’s Privacy
RevitaInk does not knowingly collect or solicit any personal information from individuals under the age of 13. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it. Parents or guardians who believe their child’s data has been improperly collected should contact us at [email protected].
12. Policy Updates & User Notifications
We reserve the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, technologies, or legal obligations. Where required by law, we will notify you of significant changes and obtain your consent if necessary.
13. Contacting RevitaInk
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Email: [email protected]
Website: https://revitaink.com
We are committed to safeguarding your privacy and ensuring that your personal data remains protected. Thank you for trusting RevitaInk.